One of the things I love about having an iPhone is that I can use internet banking on it. I’ve been using PDA phones for quite a few years now and this is the first phone I’ve had where internet banking has worked in my mobile browser. That said, there is still plenty of room for improvement in this area (i.e. sometimes getting onto internet banking in Safari) is painfully slow and I wish there was a bank specific application that would be faster and easier to use.
No wonder then that I was pretty interested when I heard that NAB had just such an application out for the iPhone. Regrettably (because I bank with NAB) I haven’t been able to find any evidence of this application on the app store. I have however found that Westpac have been first off the mark with an iPhone application, though at this stage it is pretty much limited to being a branch locator application, which in itself is probably quite useful (especially considering that ATM providers have recently been given the right, through Australian legislation, to charge the customer whatever they want for their use).
For internet banking use, Westpac customers still have to use Safari just like us lowly NAB customers, though I have to say that the Westpac Internet Banking is quite a bit quicker than NABs (yes, I have accounts at both banks though most of my banking is still done with NAB – how ironic that this particular bank has chosen a name whose definition* is to “snatch or steal”.
Anyway, back to the subject, the Westpac iPhone application helps you to locate branches or ATMs within your vicinity, allowing you to search by either your current location or a suburb/postcode if you prefer.
Other functions which are included in Westpac’s iPhone app are a quick link to the Westpac Online banking page (taking you directly there instead of having to go to the homepage and navigate some tiny drop down menu to get there) and a quick contact feature which gives you the contact phone numbers you’re likely to want in a hurry.
While browsing around on the web for other banking iPhone applications I discovered that the only other bank in the Australasia region which seems to offer one is ANZ in New Zealand, which is good news if you’re a kiwi, not so good news if you’re a mainlander (damn it, not only do they get all the good sheep…).
Another thing I came across was the fact that Westpac have actually customised their website so that iPhone (and other mobile) users automatically see a customised screen designed for mobile browsers that shows you the main links you want to see. Regrettably most of these links just take you to normal pages on the Westpac website, but hey it’s a darn sight better than what the rest of the banks are providing. Come on guys, get with the program. Oh well, I’m sure we’ll see a few more of these custom applications as companies (in particular banks) look for ways to differentiate themselves from other players in these “tough” economic times. God, I never though I’d hear myself join the media chorus on that one. What can I say, maybe I’m getting brainwashed.
*definition source: www.dictionary.com






























